Books Built From Real-World Operations
Practical books for hospitality and foodservice professionals, developed from decades of hands-on operational leadership, international consulting, training, and project development. These publications are designed as working tools — not academic theory — for operators, managers, chefs, supervisors, owners, and developing professionals.
The Restaurant Turnaround Playbook
A practical operating system for independent restaurant owners and managers who need to stop losses, restore standards, improve profitability, and regain control. Built around the CONTROL 90 Method, with practical tools for cost control, service standards, accountability, and operational discipline.
Every Shift Sells
A practical guide to building a stronger sales culture without turning hospitality employees into pushy salespeople. Shows servers, chefs, supervisors, and managers how better communication, service recovery, suggestive selling, and genuine hospitality build revenue, loyalty, and repeat business.
Modern Water Treatment Systems
A practical technical handbook covering modern residential, commercial, industrial, and high-purity water treatment. Explains contaminants, filtration, ion exchange, disinfection, membrane systems, system design, operation, and troubleshooting in practical working terms.